Kauf & Nachrichten

Contacting a seller & messages

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Got a question about a listing before you buy? You can message the seller straight from the item page.

Write to a seller

  • On any listing you'll find a "Message seller" option — use it to ask about condition, delivery, options or anything the description didn't cover.
  • Your conversation lands in your inbox in your account, and the seller's reply shows up there too.

Your inbox

All your chats live in one place inside your account. Open the inbox to follow up on a question, agree details before ordering, or keep talking after a purchase. Threads stay grouped by conversation, so you can pick up where you left off.

Tips for a quick reply

  • Ask specific questions — mention the exact item and what you need to know.
  • Keep the deal inside Admister messages so there's a clear record.
  • For digital goods, remember delivery is instant at checkout, so most pre-sale questions are about the product itself rather than shipping.

Was diese Seite beantwortet

  • how price history helps you buy
  • when a price drop is real
  • comparing shops beyond the price tag
  • delivery cost inside the final price
  • setting a price alert
  • why the same item costs differently
  • seasonal price patterns
  • how often prices are refreshed
  • lowest price or best offer
  • how to read a price chart
  • when waiting for a discount pays off
  • checking shop reliability before ordering
  • how to register on the site
  • how to contact a seller
  • which payment methods are accepted
  • how to change the interface language
  • how personal data is protected
  • how to report a suspicious listing